Unaddressed Mail (UM) System Updates

Easter period arrangements

Easter period arrangements apply for Unaddressed Mail deliveries between Monday April 14, 2025 and Friday April 25, 2025. Premium short week bookings will be accepted during this period. Visit forwww.auspost.com.au/UM-Easter further information

No show fees apply for uncancelled bookings

If you are not going to lodge a confirmed booking, please cancel no later than the business day prior to the lodgement date, as stated on your Booking Confirmation Advice, or a no show fee will be charged – details on the website.

UM preparation

Please ensure that articles are prepared and lodged as set out in your Mail Preparation Advice. The lodgement point may refuse to accept your articles if the articles are not presented correctly. For more info see our Step by Step Guide.